Our commitment

23 BDBajee Responsible Gaming — keep the fun, lose the harm

Gaming is meant to be fun. Our goal is to make sure it stays that way. 23 BDBajee puts the mental and financial well-being of every member first, making responsible gaming our highest priority.

Set safe limits
Mental health protection
24/7 support

Get Help Fast

Take a Break

Temporarily suspend your account.

Set a Deposit Limit

Set a daily or weekly spending limit for yourself.

Talk to support

If something feels wrong, talk to us directly.

18+ Adults only
24/7 Support Services Active
48h When self-exclusion takes effect
100% Free support

What We Do for Responsible Gaming

We're always here to help keep your gaming experience at 23 BDBajee safe and enjoyable.

Set a deposit limit

Set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; increasing one requires a 7-day waiting period.

Session Time Control

Decide how long you want to play each day before you start. Once that time is up, the platform will automatically alert you — and end your session if needed.

Cooling-Off Period

Take a temporary break lasting anywhere from 1 day to 6 weeks. During this time, logging in or placing bets will not be possible. It's the most effective way to clear your head.

Self-Exclusion Feature

If you feel gaming is having a negative impact on your life, you can opt for full self-exclusion for a period of 6 months to 5 years. Your account will be completely deactivated during this time.

Ad break

If you'd rather not receive our promotional emails or notifications, you can opt out at any time. During self-exclusion, we make sure no marketing material reaches you.

Reality check

You'll receive regular reminders showing how long you've been playing and how much you've spent. This helps you make informed decisions as you go.

What We Mean by Responsible Gaming

Responsible gaming at 23 BDBajee means one thing: gaming is entertainment, not a source of income. We want our members to play for fun, to unwind, or to enjoy their leisure time. But the moment gaming starts affecting other areas of your life — relationships, work, finances, or health — that's a warning sign.

Responsible gaming isn't a sign of weakness — it's a sign of maturity and self-awareness. Knowing your limits and staying within them is what makes a true winner. 23 BDBajee respects that and is always ready to support you.

Gaming isn't inherently harmful, but too much of it can be. Finding the right balance is what responsible gaming is all about.

Keep in mind: Gaming cannot guarantee income. Don't chase your losses with bigger bets — that only makes things worse.

Signs of problematic gaming

Worried about yourself or someone close to you? Check the signs below to see if gaming might be becoming a problem. These aren't meant to judge — just to help you stay aware:

  • You're spending more than you can afford and feel unable to stop on your own.
  • Playing repeatedly to recover losses is known as "chasing losses."
  • Lying to family or friends about your gaming activity.
  • Feeling restless, irritable, or angry when you can't play.
  • You're prioritizing gaming over work, studies, or family.
  • You're taking on debt or selling valuables to fund your gaming.
  • Trying to stop gaming but failing to do so repeatedly.
  • Using gaming as an escape from stress, depression, or loneliness.

If two or more of the signs above apply to you, reach out to our support team right away. Asking for help is the bravest thing you can do.

Tools available to you

23 BDBajee gives you full control over your gaming. Head to your account settings to activate any of these features at any time:

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis.

Time Limit

Decide in advance how long you'll play each day.

Cooling-Off

Take a break for anywhere between 1 and 42 days. No bets can be placed during this period.

Self-Exclusion

Activate a permanent ban lasting from 6 months to 5 years.

How to set limits

Safe gaming starts with the right plan. Following these steps makes it much easier to play responsibly on 23 BDBajee:

1

Set a Budget

At the start of each month, decide how much you're comfortable spending on gaming. That amount should come from your entertainment budget — not household funds or savings.

2

Set a time limit

Decide in advance how long you'll play each day, then set a timer in the platform settings. Use alarms or reminders to keep track.

3

Take Regular Breaks

Take at least a 10-minute break every hour. Get up, walk around, drink some water. Give your body and mind a rest — not just your eyes.

4

Accept Your Losses

Accept losses calmly rather than letting them get to you. Remember — no outcome in gaming is ever guaranteed. Don't place more bets trying to win back what you've lost.

5

Keep Your Family in the Loop

Let a family member or trusted friend know that you play. Their support can help you stay responsible — and they can step in if they notice a problem.

Minor protection

23 BDBajee is strictly for users aged 18 and above. Keeping minors away from gaming is also a parental responsibility. A few practical tips:

  • Enable parental controls on your devices to prevent children from accessing gaming sites.
  • Never share your login credentials (password) with your children or any minors.
  • Always log out after your gaming session.
  • Keep your payment card and mobile banking details secure.
  • Avoid playing in front of children so they don't develop an interest in gaming.

If you suspect a minor is using our platform, contact us immediately at support@23bdbajee.net. We will take action without delay.

Is your gaming under control?

If all of these apply, you're gaming responsibly. If not, talk to us.

Need Help?

No judgment — just support. Our team is here for you.

support@23bdbajee.net
Live chat — available 24 hours

5 Tips for Safe Gaming

  1. Only use money from your entertainment budget for gaming.
  2. Stick to a set time limit every day.
  3. Don't play while under the influence of alcohol or substances.
  4. If you lose, stop — don't let frustration keep you playing.
  5. Make time for family and friends a priority.

Your responsible gaming questions, answered

No, your balance stays safe during self-exclusion. You'll be able to withdraw your funds once the self-exclusion period ends. No money will be deducted from your account.

Yes, reducing your deposit limit takes effect immediately. However, increasing it requires a 7 business day waiting period — this is intentional, so decisions aren't made in the heat of the moment.

No. Self-exclusion is a long-term commitment and cannot be reversed before the set period ends. This is intentional — so you can take a genuine break.

No — for security reasons, only the account holder can make these changes. That said, a family member can reach out to our support team to share their concerns, and we will take it seriously.

Start by speaking with our support team — we can point you in the right direction. You can also reach out to mental health services in Bangladesh, such as Kaan Pete Roi (01779-554391) or the National Mental Health Helpline (16789), for free confidential support.

After logging in, go to Account Settings and select the "Responsible Gaming" option to access all available tools. Deposit limits, time limits, cooling-off, and self-exclusion — all in one place.

Enjoy gaming — starting with responsibility

Join 23 BDBajee, set your own limits, and enjoy safe, enjoyable gaming. We're with you every step of the way.

18+ only Set limits for free 24/7 support Safe gaming

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