23 BDBajee Privacy Policy — Your Information Is Completely Safe With Us

23 BDBajee deeply respects your privacy. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the steps we take to keep your information secure.

As a responsible online gaming platform, 23 BDBajee is committed to protecting user data. Our Privacy Policy has been developed in compliance with applicable laws and international standards.

If you have any questions about this policy or wish to make a request regarding your personal data, feel free to contact our support team at any time.

23 BDBajee collects various types of information to deliver its services. Details are outlined below:

a) Information You Provide Directly:

• Name, date of birth, and gender.
• Email address and mobile number.
• Current and permanent address.
• National ID number or passport number (for KYC purposes).
• Payment method details (mobile banking number).
• Content of communications with our support team.

b) Automatically Collected Information:

23 BDBajee uses your information only for specific, defined purposes. No data is processed unnecessarily. The primary use cases are:

• Account Management: Registration, login, password reset, and account verification.
• Identity Verification (KYC): To verify age and identity, and to prevent fraud.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To respond to your questions, complaints, and requests.
• Security: To detect unauthorized access or suspicious activity on your account.
• Legal Obligation: To meet the requirements of applicable laws and regulatory authorities.
• Service Improvement: To analyze and improve your experience on the platform.
• Promotional Communications: To notify you of offers and bonuses, only with your consent.

23 BDBajee does not sell your personal information. However, limited data may be shared in specific circumstances:

• Payment Processors: Only the minimum necessary information is shared with payment services such as Mobile Pay and Nagad to process your transactions.
• KYC Partner: We work with authorized identity verification agencies to confirm user identity.
• Legal Grounds: Information may be disclosed in response to a valid order from a Bangladeshi court or law enforcement authority.
• Security Investigation: To assist relevant authorities in investigations related to fraud or money laundering.

Outside of the cases listed above, 23 BDBajee does not share your information with any third party. All third parties we work with are bound by confidentiality agreements.

The 23 BDBajee website and app use cookies — small text files stored on your device that help improve your browsing experience.

Types of cookies we use:

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your preferences (such as language and theme settings).
• Analytics Cookies: To understand which pages are most visited — all data is anonymized.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

23 BDBajee does not retain your data longer than necessary. Retention periods are determined based on the purpose of use and applicable legal requirements:

Once the designated retention period expires, data is securely and permanently deleted to ensure it cannot be recovered.

23 BDBajee follows industry-standard technology and practices to protect your data. Our security framework includes:

• SSL/TLS Encryption: All website and app communications are encrypted.
• Database Encryption: All stored sensitive data is encrypted.
• Two-Factor Authentication (2FA): Members can enable 2FA on their account at any time.
• Firewall & DDoS Protection: Advanced systems in place to protect against server attacks.
• Access Control: Staff only have access to the data necessary for their role.
• Regular Backups: Regular secure backups are maintained to prevent data loss.
• Penetration Testing: Regular system audits are conducted by external security specialists.

Please note, however, that no online system is completely impenetrable. In the event of a security incident, we will notify affected members promptly and take all necessary steps.

At 23 BDBajee, you have full control over your personal information. You may exercise the following rights at any time:

• Right to Access: You may request to know what personal information we hold about you.
• Right to Rectification: You may request corrections if any of your information is inaccurate.
• Right to Erasure: You may request deletion of your data unless we are required to retain it by law.
• Right to Restrict Processing: You may request that the use of your data be restricted to specific purposes.
• Marketing Opt-Out: You can opt out of promotional messages or emails at any time.
• Right to Lodge a Complaint: If you believe your data protection rights have been violated, you may file a complaint with us or the relevant authority.

23 BDBajee is a platform strictly for adults (18+). We do not knowingly collect information from anyone under the age of 18.

If we become aware that a minor has registered an account or provided personal information, we will immediately close that account and delete all associated data.

If you believe your child has been using our platform, please contact us immediately.

23 BDBajee may update this Privacy Policy at any time. For significant changes, we will notify members in advance via email or platform notification.

Updated policies take effect from the date of publication. Continued use of the platform after any changes constitutes acceptance of the revised policy.

You can check the "Last Updated" date at the top of this page to see when the policy was last revised. We recommend reviewing this page periodically.

For any questions or requests regarding this Privacy Policy or your personal information, please get in touch with us:

• Email: support@23bdbajee.net
• Live Chat: Live chat on the platform (available 24/7).
• Response Time: Typically within 24–48 hours.

For requests involving data deletion or access, we may ask for additional information to verify your identity. This is done solely to protect your security.